Bank job in India. Job Title: Relationship Manager – Used Commercial Vehicle (UCV).
📍 Location: Rourkela, Odisha, India 🏢 Department: Rural Banking 🗂️ Category: Retail Banking 🆔 Job ID: P-167914 🕒 Experience Required: 5 – 10 years 🎓 Qualification: Any Graduate / Postgraduate
Job Purpose
We are seeking a dynamic and result-driven Relationship Manager – Used Commercial Vehicle (UCV) to join our Rural Banking team. This role is crucial in providing financial solutions tailored to the needs of Used Commercial Vehicle customers and driving customer acquisition, engagement, and service excellence.
You will work closely with internal teams across product, underwriting, and operations to deliver superior customer experiences and build long-term relationships.
Key Responsibilities
âś… Acquire new customers in the Used Commercial Vehicle (UCV) dealership segment
âś… Conduct credit assessments and deliver end-to-end financial solutions
âś… Establish and maintain strong relationships with clients via calls and mailers
âś… Empanel new DSAs and DSTs in the region
âś… Generate leads through referrals and marketing initiatives
âś… Conduct training sessions for internal teams on policy and product
âś… Monitor and ensure quality sourcing and healthy portfolio management
âś… Recruit and train team members on products and processes
âś… Handle DSA, DDSA, and DSE relationships
âś… Maintain competitor intelligence and share insights with the product team
Secondary Responsibilities
Suggest process improvements for better service quality
Provide feedback to enhance customer-centric strategies
Analyze competitor offerings and recommend growth initiatives
Support promotional and marketing activities to drive business growth
Managerial & Leadership Responsibilities
Recruit and retain high-performing team members
Monitor team productivity and attrition; initiate necessary improvements
Support team in achieving sales and service targets
Conduct ongoing training and development
Candidate Profile
🎓 Education:
Graduation: Any Graduate
Post-Graduation: Any Post Graduate
đź•’ Experience:
5 to 10 years of relevant experience in Rural/Commercial Vehicle Financing or Retail Banking
👉 If you are passionate about building strong client relationships and thrive in a high-growth environment, we’d love to hear from you.
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